Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
Description: The New York Times bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our This book deserves to take its place as one of the key thought leadership contributions of our the Foreword by Stephen Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and Here’s how to instantly uplift your crucial Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are This new edition gives you the tools to: * Prepare for high-stakes situations * Transform anger and hurt feelings into powerful dialogue * Make it safe to talk about almost anything * Be persuasive, not abrasiv ...
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